GP Appointments and GPAD

Haresign supports two appointment-related use cases:

  • reviewing published GP appointment activity;
  • analysing local appointment extracts where a deeper upload-based review is available.

GP Appointments Dashboard

Use the dashboard to understand published appointment activity across practices, PCNs, and wider geographies.

What It Shows

  • total appointment volume;
  • attended, DNA, and unknown-status counts;
  • GP and non-GP appointment split;
  • appointment mode;
  • booking-to-appointment wait bands;
  • same-day and within-window access indicators;
  • peer and geography comparisons.

How To Use It

  1. Select a practice, PCN, or geography.
  2. Choose the reporting month.
  3. Start with total activity and attendance status.
  4. Review mode, category, and wait-band breakdowns.
  5. Compare against the right context, such as PCN or England.

Interpretation Notes

Appointment data is affected by appointment-book configuration, slot mapping, local workflows, and supplier behaviour. A value can reflect both operational activity and local coding practice.

GPAD Analyser

Use GPAD Analyser when you have an appropriate local appointment extract and need more detailed mapping or slot-level insight.

What It Shows

  • data-quality and mapping warnings;
  • appointment and booking patterns;
  • slot, session, or category pressure points;
  • improvement prompts;
  • board-report style summaries.

How To Use It

  1. Prepare the expected appointment extract.
  2. Upload the file through the analyser.
  3. Review data-quality warnings first.
  4. Use the dashboard tabs to move from overview to detailed findings.
  5. Export or summarise outputs where supported.

Checks Before Acting

  • Does the extract cover the intended dates?
  • Are all appointment books included?
  • Are local categories mapped consistently?
  • Do totals align with local operational expectations?
  • Online Consultations Dashboard.
  • Cloud Telephony Dashboard.
  • GP Patient Survey Dashboard.
  • Demand Forecaster.